ShingleLadder.com

SHIPPING IN THE USA Shipping rates are subject to change. Please use the checkout feature to get a shipping estimate or contact us. US & CANADA PARTS SHIPPING Standard UPS Ground or USPS Priority Mail to the US lower continental 48 states (2-4 business days) and to Canada (6-10 business days). Canadian customers are responsible for paying import duties, taxes and fees. Parts shipping is listed in store and added in checkout.

Items can be returned within 10 days with authorization. Please call 660-281-6632 to have a return authorization emailed to you. Refunds are for the net cost of product(s) only. The Total Net Refunded Amount will be the Original Sales Invoice amount minus the following: 25% restocking fee plus the shipping cost to return the products to ShingleLadder.com. The products must be returned in new, unused condition in the original box or shipping crate (if applicable). Returns on damaged shipments require carrier notification before calling for return authorization. ShingleLadder.com cannot accept responsibility for damage incurred after a customer has signed for the merchandise in good condition.

One Year Limited Warranty ShingleLadder.com makes every effort to assure that its products meet high quality and durability standards, and warrants to the original purchaser that the ShingleLadder and any purchased repair or repalcement parts are free from material and workmanship defects when used under normal conditions for a period of one (1) year fromthe date of purchase. Should the products(s) contain defects in material or workmanship, ShingleLadder.com will repair or replace the product, at their option, free of charge. Purchaser will be responsible for all costs asociated with packaging and shipping the defective product(s) to ShingleLadder.com and all other freight or insurance costs associated with the return. ShinlgeLadder.com will bear the cos of shipping the repaired/replacment parts/elevators to the purchaser. Products must be returned with a sales receipt or other proof that the product is within the warranty period. Purchaser will bear all labor costs associated with installation of any repair/replacement parts. The awrrant does not apply to damage due directly or indirectly, to misuse, abuse, negligence or accidents, unauthorized repairs, modifying the prodcut, improper installation, lack of maintenance or criminal activity. We shall in no event be liable for death, injuries to persons or property, or for incidental, contingent, special or consequential damages arising from the use of our products. Some states do no allow the exclusion or limitaion of incidental or consequential damages, so the above limitaion of exclusion may not apply to you. This Warranty is expressly in lieu of all other warranties, expressed or implied, including the warranties of merchantability and fitness. ShingleLadder.com Copyright 2022 All Right Reserved

Privacy Policy This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. What personal information do we collect from the people that visit our website or app? When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. When do we collect information? We collect information from you when you place an order or enter information on our site. How do we use your information? We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To quickly process your transactions. How do we protect visitor information? Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. Do we use 'cookies'? Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to: • Help remember and process the items in the shopping cart. • Understand and save user's preferences for future visits. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly. However, you can still place orders . Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Third party links We do not include or offer third party products or services on our website. Google Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We use Google AdSense Advertising on our website. Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy. We have implemented the following: • Remarketing with Google AdSense We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website. Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on. California Online Privacy Protection Act CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf According to CalOPPA we agree to the following: Users can visit our site anonymouslyOnce this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above. Users will be notified of any privacy policy changes: • On our Privacy Policy PageUsers are able to change their personal information: • By emailing us • By calling us How does our site handle do not track signals? We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Does our site allow third party behavioral tracking? It's also important to note that we do not allow third party behavioral tracking COPPA (Children Online Privacy Protection Act) When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13. Fair Information Practices The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify the users via email • Within 7 business days We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors. CAN SPAM Act The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to: To be in accordance with CANSPAM we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence. Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below. http://www.shingleladder.com > Contact Us shingleeladder@gmail.com 660-281-6632 Last Edited on 02/01/2022

Missouri residents will be charged sales tax.